Contact & Support

Email contact@gonsalive.com. We aim to reply within two business days.

• The email address on your account.
• The tool involved (General AI, Book Architect, Course Builder, Content Studio).
• What you expected, what happened, and roughly when.

Please never send passwords or payment card details by email.

Subscription changes, invoices and cancellations are self-service through the billing portal in your account. Email us if something looks wrong and we'll investigate.

For access, export or deletion of your account data, email us from the address on your account with the subject “Data request”.

GONSAlive LLC — GONSAlive AI, ai.gonsalive.com.